Frequently Asked Questions
Everything you need to know about your luxury shopping experience.
How long does it take to deliver my order?
For domestic orders within Pakistan, delivery typically takes 7-10 working days. International orders are usually delivered within 15-20 working days, depending on the destination and customs processing.
Can I request a custom size for a bridal or formal outfit?
Yes, we offer bespoke customization for our Bridal and Formal collections. You can provide your specific measurements through our size guide portal or contact our fashion consultants via WhatsApp for assistance.
What is your return and exchange policy?
We do not offer returns or exchanges on customized or stitched outfits. However, if you receive a damaged or incorrect item, please notify us within 24 hours of delivery to initiate a claim.
Do you ship internationally?
Yes, Hussain Rehar Global ships worldwide via premium couriers like DHL and FedEx. Please note that international shipping rates are calculated at checkout based on the weight of the package and the destination.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), Bank Transfers, and Cash on Delivery (available only for domestic orders within Pakistan up to a certain limit).
Are the colors of the products accurate on the website?
While we strive for color accuracy, actual shades may vary slightly due to photographic lighting or your monitor settings. Our luxury fabrics often feature intricate hand-embroidery which adds unique character to every piece.